Have an issue with your product? If you wish to return your Fit Falcon order, please do so within 30 days to enjoy our 30-Day Money Back Guarantee. Please email firstname.lastname@example.org to start process
If you have received damaged, defective, or incorrectly shipped merchandise, please contact email@example.com We will gladly replace the incorrect, damaged, or defective merchandise. We will re-ship your correct order upon receipt of the incorrect item(s). Please be careful when confirming your shipping address and choosing your products as we are unable to change once you have ordered.
Due to delays due to COVID-19 most orders are processed in 1-3 days and arrive in 7 to 20 business days* in the US, UK, CA and AUS. Delivery times may vary if you're outside these countries and may differ based on your countries customs processing times. The timeframe provided excludes customs delays. We do not control customs fees or policies and our free shipping does not cover these fees.
You will receive a confirmation email after you have placed your order, and another when your order is sent out. Please ensure to enter correct and precise details such as email and shipping address upon ordering. As we do not refund or resend orders that has been hold by local post because of incorrect address and of the same reason.
*If a product has not been shipped within 30 business days of ordering we will issue a full refund.
Orders are processed within the day. Please be careful when confirming your shipping address and choosing your products as we are unable to change or cancel, all orders are final once submitted.
If you have any other questions please email firstname.lastname@example.org